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Terms & Conditions

At jewelliet.com.au it is our top priority to provide a secure and safe environment. We are committed to protecting your information and keeping it private, highly secure and safeguarded by the 128 bit ssl technology. The details you provide us will not forwarded to a third party. We collect information to process your orders and improve our customer service. Please contact us if you prefer to have your contact information removed.

Colour selection

Where more than one colour choice is available, please enter your colour selection in the comments section of the checkout process

Payment options

There are a number of different payment options available. You can pay with your VISA or MasterCard. If you don't have a credit card, you can pay by Direct bank deposit or Cheque. Your goods will be posted once your cheque has cleared. All prices are quoted in Australian Dollars and all purchases must be paid for in Australian Dollars.

Delivery

Your order will be processed within 2 working days of order placement. Your order will then be dispatched within 24hours from receipt of full payment. Extra care is taken to ensure that items are packed well for delivery. If there is any delay, we will be in contact with you immediately. We will post your jewellery via Australia Registered Post with a flat shipping price of $10.00 for delivery addresses within Australia. You can elect to use the regular Australia Post delivery option, but Jewelliet will not accept any responsibilities for orders that are not received. The regular Australia Post option is $6.95. If you wish to use the regular Australia Post delivery option, please add this in your comments of the checkout process. Orders over $40 will receive free delivery for delivery within Australia. 

Overseas customers, your order will automatically default to our standard shipping charges, we will notify you of the correct shipping costs once we receive your order.

Returns & Exchanges

Jewelliet Fashion Jewellery wants you to be happy with your purchases, however, no returns will be accepted without prior authorisation from our head office. If damaged, goods can be returned for a full refund, exchange, or a credit within 7 days of receipt of goods (excluding postage and insurance). We have made every effort to describe and photograph each item as accurately as possible. If you have any questions about an item, please contact us before you place your order as we will not exchange or refund items due to change of mind. We only accept the product returned in original condition with a receipt as issued by Jewelliet. Due to health reasons, we cannot accept returns on any pierced earrings so please choose carefully. Jewellery should be returned in protective packaging and sent via Australian Registered Post at the customer's expense.